Jackie

Jackie

Coping with a divorce emotionally, financially and practically is a huge challenge for anyone. If you’ve never dealt with the domestic financial paperwork, that’s more challenging still. Now try it when you’re blind.

Jackie, now in her 30s, had been blind for seven years, the result of an illness. It had been a mutual decision to divorce, but it had many profound consequences, including that she was now responsible for running the finances of a household for herself and her three children.

Jackie says, “Look, I'm a girl who has gone blind, but was always fairly dyslexic and I have always found paperwork terrifying. I didn't know how to run the finances of home because I've never had to – I moved directly from my house with my parents to moving in with my husband.

“My big fear was that I would let somebody down. I wouldn't do it right. All the bills and everything – what was coming in and what was going out. I wanted to have a system that I would be able to understand and for somebody to help me within that system. The whole thing was very, very daunting, very scary, and financially it was really hard.
“Somebody recommended Paperweight, and they came to do an assessment. They realised it was quite a big job: it would need somebody coming regularly because I needed ongoing support. I was told that for next time I needed to buy quite a few folders and dividers. That's where my Paperweight caseworker, Sylvia, and I started.”

Sylvia takes up the story. “Jackie was in a terrible state, money-wise. When she had moved home, she had changed the borough. That meant she had to re-apply for housing benefit and other benefits, which I helped her with. I could read the letters and make the phone calls. But Jackie was intent on becoming independent. We got her a scanner which would read out documents to her, and organised a Braille-based filing system. Now I just come in once every 3-4 weeks and help Jackie with anything left over that she can't handle herself.”

Jackie adds: “I've got it all sorted out now – my filing system is very clever. I understand exactly what I've got coming in and going out. Paperweight really have been so helpful. Sylvia made me feel that I was perfectly capable of doing it, and there was absolutely no question we would be able to sort this out. She gave me faith in myself. Paperweight have been amazing.”

My big fear was that I would let somebody down. I wouldn't do it right. All the bills and everything – what was coming in and what was going out…

jackie

Ira

Ira had no idea how he was going to deal with the garage full of papers. They’d been there since his mother died….
Read More...

Claire

Claire’s daughter has learning disabilities. What support should she get? Nothing, apparently.
Read More...

Simon

The brown envelopes kept coming through the door, with ever fiercer demands. Simon didn’t know where to turn…
Read More...

Ira

Ira had no idea how he was going to deal with the garage full of papers. They’d been there since his mother died….
Read More...

Claire

Claire’s daughter has learning disabilities. What support should she get? Nothing, apparently.
Read More...

Simon

The brown envelopes kept coming through the door, with ever fiercer demands. Simon didn’t know where to turn…
Read More...
1