COVID-19: our on-going response
National restrictions in England from 5 November
Employment & Financial
Furlough Scheme Extended
The Coronavirus Job Retention Scheme will be extended until the end of March 2021.
Extension of Self-Employment Income Support Scheme
New Style Employment and Support Allowance and other changes which might affect your benefits
Other Financial Support
Bounce Back Loans, and tax deferrals for the self-employed
Clinically Extremely Vulnerable People
Guidance in line with new national restrictions
Regulations affecting employees and workers who self-isolate
What to do if you are struggling to pay your bills
What are your options if you are struggling to pay utility, council tax or other bills?
What to do if you cannot work because you are caring for someone or because your child is not at school
Guidance on Isolation Notes
People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service.
Guidance for Tenants
Rent Arrears and Evictions
No evictions by bailiffs will take place in England during the national lockdown.
Guidance for Home Owners
Food & Shopping
Details of how you can get help from your local food bank.
Kosher Food Delivery
A directory of kosher food shops that provide a delivery service.
Free School Meals vouchers
Schools can now provide a weekly shopping voucher worth £15, while schools are closed.
Supermarket Priority Opening Times
When are supermarkets open just for NHS staff and elderly customers?
Make use of Pharmacy2u or other online pharmacies
Contactless limit to rise to £45
The contactless limit for in-store spending is to increase from £30 to £45 from 1 April 2020.
Lockdown & Shielding
What the lockdown means you can and cannot do
Shielding vulnerable people
Guidance on who qualifies as vulnerable on medical grounds, and what measures are in place.
Help from your Local Authority
Contact details for Local Authorities when you are in need of urgent help that is not medical related
Guidance on unpaid care
The Government has updated their guidance for anyone who cares, unpaid, for a friend or family member who cannot cope without their support.
Support if you are affected by domestic abuse or sexual violence
This page will be a central community resource, collating the relevant information and presenting it in the most accessible way. Our team will investigate and collate information on policies and procedures from banks, building societies, DWP, local authorities, official bodies etc
Crisis emergency team
This is here to help you with urgent options in the event you are unable to pay bills, and will provide guidance on issues like mortgage and rent holidays.
We will give you advice on issues like: will you get sick pay, what benefits are you entitled to, and what is your position if you are self-employed?
We will advocate on your behalf with institutions, companies and landlords